Housing Specialist - Voucher Team

Boulder County Housing Department is seeking to hire two (2) Housing Specialist - Voucher Team. The Housing Specialist plays a key role in supporting Boulder County Housing Authority’s mission by administering Housing Choice Voucher (Section 8) programs and ensuring clients have access to safe, affordable housing. This role manages a caseload of up to 250–275 households and involves working closely with clients, landlords, and community partners to provide accurate program information, maintain compliance, and deliver high-quality service. We value candidates with a range of experiences—if you have strong organizational, analytical, customer service, or compliance-related skills, you may be a great fit even without direct housing experience. This is a full-time, benefited position that will work Monday - Friday 8:00am - 4:30pm, with the potential for a flexible work schedule. Occasional after-hours work for resident meetings, outreach events, emergencies, or to meet project deadlines required. This position will work out of 516 Coffman St., Longmont, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, this position is non-exempt (eligible for overtime). Boulder County requires its employees to reside in the state of Colorado as of the first day of work. Hiring Salary Range: $57,852.00 - $70,650.00 Annually Tentative Hiring Timeline: • Phone Screening: Week of March 2nd • First Round Interviews: Week of March 9th • Language Proficiency Test: Week of March 16th • Reference Check: Week of March 16th New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month (Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify). Boulder County offers bountiful benefits, including pension contributions. Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information. • Provide program information and guidance to applicants, participants, landlords, other agencies, and the public • Administer intake and eligibility processes, including reviewing applications, conducting interviews, collecting documentation, and auditing files • Manage and maintain housing waiting lists • Coordinate or perform Housing Quality Standards (HQS) inspections according to HUD regulations • Conduct interim and annual recertifications and maintain accurate client records • Respond promptly to client and landlord questions, resolve housing-related issues, and coordinate with case management staff • Collaborate with internal teams and community partners to ensure coordinated, wrap-around services • Calculate and authorize rental assistance payments and handle repayment agreements as needed • Manage special purpose vouchers as assigned (e.g., portability, VASH, FUP, Mainstream, RAD/PBV) • Participate in hearings and prepare supporting documentation • Performs related work, as required • May be reassigned during emergency situations PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team. EDUCATION & EXPERIENCE: Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of: • A high school diploma or equivalent AND • 2 years of relevant housing or program eligibility experience Additional related education may count towards required experience. DRIVER'S LICENSE & RELIABLE VEHICLE: • Applicants must have a valid driver's license and a clean driving record • Access to reliable transportation that is readily available for business use • For more information regarding a clean driving record, please click here. BACKGROUND CHECK: • A job offer is contingent on passing a background investigation PREFERRED QUALIFICATIONS: • Bilingual in English and Spanish • Additional compensation will be provided based on the use of bilingual skills. • Relevant certifications (e.g., Low Income Housing Tax credits, HUD Voucher Program, Fair Housing, LIHTC) • Relevant work experience in case management, customer service, administration, compliance, or finance KNOWLEDGE, SKILLS, & ABILITIES: • Strong organizational and data management skills to manage high caseloads • Ability to communicate effectively with clients, landlords, and colleagues • Analytical and mathematical skills to calculate rent portions, verify income, and manage financial compliance • Ability to interpret and apply rules, regulations, and policies accurately • Proficiency in Microsoft Office, database systems, or other digital tools for data entry and reporting • Conflict resolution and problem-solving skills to handle challenging situations effectively • Ability to maintain confidentiality and exercise sound judgment • Adaptable, proactive, and able to work both independently and collaboratively • Cultural competency and empathy in working with diverse, low-income populations PHYSICAL REQUIREMENTS: • Primarily sedentary physical work requiring occasional lifting (up to 20 pounds), carrying, walking, bending over, and standing • Frequent hand/eye coordination and finger dexterity to operate personal computer and office equipment • Vision for reading, recording and interpreting information • Speech communication and hearing to maintain communication with employees and customers • Frequently uses standard office equipment including personal computers, scanners, calculators, printers, shredders, telephones, fax and copy machines Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.